We believe in transparency, which is why our tenants pay their rent directly to the landlord
Unlike a typical agent, we don't take our commission for the entire rental period up front
We even do professional photos and floor plans for all our rentals!
Whether you are looking to acquire a property, let it out or have it managed, we take care of all your property needs
The Rental Process - We will help you every step of the way!
All properties need to be presented in a clean, tidy and well-decorated condition in order to achieve their full market value. All furnishings must comply with fire safety regulations which mean they must be flameproof. Old furnishings will need to be replaced if they do not comply with current laws.
It is the landlord’s responsibility to maintain the property in good order throughout the letting. A property may be let unfurnished, semi-furnished or fully furnished although always with carpets, curtains and kitchen appliances. We can advise you on this and assist with the supply of soft furnishings at very competitive rates.
Consents to Obtain
If the property is subject to a mortgage or other interest your bank, building society or other interest will need to consent in writing to the letting. If the property is leasehold the head lessor or freeholder may also need to provide written consent.
In the event that the landlord resides overseas arrangements should be made for the tenancy agreements to be signed on your behalf. As your Managing Agents you can authorise us to do so. Under law we also require an address for you in the UK where any notices can be served. If you have not asked us to manage your property it is important that the person who is managing it is easily contactable and familiar with their role. We will need their name, address, telephone number and email address as will the tenant.
Keys & Access
As we will need to show the property to prospective tenants we will need at least one full set of keys at the outset plus access codes to any alarm system installed at the premises.
Tenants should be provided with at least one set each including window, garage and any garden keys. As Managing Agent we would hold at least one set.
The landlord is responsible for building and contents insurance during the tenancy. The insurance company must be advised that the property is let on each occasion and when the property is unoccupied between lettings. As part of our Management Services we can put you in touch with a company that can assist you with this.
Your policy should cover you for third party, public liability, accidental damage and defective premises risks and should only refer to the contents provided by the landlord. The tenant is responsible for arranging his/her own cover on their own personal belongings within the property.
It is essential that all utilities be maintained and paid at all times and that the property has a telephone landline. Utility accounts (gas, electricity, council tax, water) are transferred to the tenants name unless other arrangements have been made. This transferral of utilities is a service that can be provided by us under our Management services, the exception being the telephone which has to be handled by the incoming tenant and outgoing Landlord/Tenant directly.
The tenant is responsible for the payment of Council Tax for the duration of the tenancy. Between tenancies the landlord is responsible. Charges are calculated on a pro rata basis and as part of our Management Services we can keep the local council informed regarding liability. It should be noted that the owner is normally liable for Council Tax if the property is not the owner’s main or sole residence.
The landlord is usually responsible for the payment of ground rent, service charges and maintenance of the property.
All appliances such as central heating should be checked and serviced prior to a tenancy. Details of service contracts with companies should be provided to us in the event that we are managing the property. Operating manuals and guarantee cards should also be provided at the property as part of the inventory. Gas appliances must now by law be serviced annually. Failure to do so incurs harsh penalties including imprisonment. In the case of full management such matters are attended to by us.
Where the safety of the electrics is in doubt we recommend that the Landlord engages an NIC EIC certified electrician to effect a full check. We can arrange this on behalf of the Landlord but at his/her cost.
The landlord should arrange with the Post Office for any mail to be forwarded on from the property address. The tenants cannot be expected to manage mail on behalf of the landlord.
Gardens, Patios & Balconies
These should be left in a tidy and good condition. Appropriate equipment should be provided if the tenant is expected to maintain the garden.